Wabix vs Interakt: more channels, fewer add-on bills
Interakt covers WhatsApp and Instagram, then sells the CRM and the AI agent back to you as separate add-ons. Wabix ships WhatsApp, Instagram, Facebook, Telegram, a built-in CRM, and AI voice calling in one plan.
Challenger A
Wabix
Challenger B
Interakt
Interakt: G2 (63 reviews)
Where Wabix pulls ahead of Interakt
What you actually gain by leaving Interakt
One inbox, four channels
Stop juggling separate tools -- WhatsApp, Instagram, Facebook and Telegram all run from the same shared inbox.
A CRM that's actually included
Contacts, tags, custom fields and live segments come standard, not as a separate Sales CRM subscription.
AI voice calling, not an upsell
Configure an AI voice agent to handle inbound and outbound calls without paying for a separate add-on plan.
No conversation markup
Meta's own conversation fees are passed through as-is -- nothing extra layered on top.
Moving off Interakt takes less than a day
Bring your contacts, approved templates and your existing WhatsApp Business number across -- no downtime for your customers.
Import everything
secureContacts, tags and approved WhatsApp templates come across in one guided import.
Keep your number
Bring your existing WhatsApp Business number across with zero downtime for your customers.
Go live
Your team is answering chats and calls on Wabix the same day.
Pricing, in plain terms
Wabix
One platform fee. WhatsApp, Instagram, Facebook, Telegram, the contacts CRM, the automation builder and AI voice calling are part of the same plan -- not separate products you have to buy and wire together yourself.
Interakt
Interakt's core plans run roughly ₹2,799-₹3,799/month for messaging alone. The Sales CRM is a separate ~₹2,499/month plan, and the AI agent add-on is a further ~₹3,000/month on top of that -- plus a reported ~12-15% markup on Meta's own conversation charges.
Common questions before switching from Interakt
Interakt's entry-level messaging plan looks inexpensive, but its CRM and AI agent features are sold as separate add-ons on top of the base plan (roughly ₹2,499/mo and ₹3,000/mo). Compare the total cost of everything you'd actually use, not just the base tier's sticker price.
Ready to stop paying for add-ons you shouldn't need?
Bring your WhatsApp number, contacts and templates across and see every channel, your CRM, and AI voice calling running in one place.
Cancel anytime -- your data stays yours