One Unified Shared Inbox for Collaboration
Stop sharing phones or scanning QR codes. Bring all WhatsApp, Instagram, and Facebook conversations into a single desktop viewport. Help your agents close leads 10x faster with integrated AI.
0%
quicker responses
0×
productivity boost
Zero
missed messages
Aarav
Is this available in blue?
Priya
Thanks for the quick help!
Karan
Where's my order?
Aarav Sharma
WhatsApp · #4821
Take the Team Inbox for a Test Drive
Click agent assignments, generate replies using simulated AI, and experience the UI in real-time.
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assign this chat to an agent to begin →
Everything You Need to Automate Customer Success
Unified Inbox Dashboard
Consolidate customer message streams from WhatsApp API, Instagram DMs, and Facebook Messenger into one view. No orphan conversations.
Smart Agent Routing
Assign conversations manually or setup automated routing parameters to balance workflow queues across support departments instantly.
AI Suggested Replies
Generate context-appropriate answers dynamically in the text area based on user ticket histories. Review, insert, and send in 1-click.
waiting for a question…
Transform Message Tones
Improve message copy drafts. Rephrase drafts instantly to sound highly professional, friendly, or compact before dispatching.
“Thank you for reaching out. We appreciate your patience.”
Private Internal Notes
Discuss issues directly on the client timeline. Leave private mentions and agent coordination notes completely hidden from customers.
no notes yet
Customer Number Masking
Secure business data. Mask client telephone numbers from agents to protect databases, reduce information leakage, and enforce compliance.
Build Better Collaborations Behind the Scenes
Enable your agents to coordinate on customer issues in real-time. Share labels, leave private internal instructions, and track agent activity logs without switching windows.
Prevent Collision & Duplicate Replies
See who is viewing or replying to a chat in real-time to avoid sending overlapping answers.
Assign Shared Tags & Filters
Classify contacts using global tags like "Refund" or "VIP Inquirer" so any agent can search and filters queues.
any agent can filter the queue by these tags
Grow Your Business on Solid Numbers
See how adding a multi-agent Shared Inbox affects key business performance indicators. By automating drafts and routing chats instantly, teams respond faster and keep customers happier.
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Quicker Response Times
AI drafting tools and canned templates help agents resolve customer queries in seconds.
0x
Productivity Boost
Multiple support agents work simultaneously under a single profile number.
0
Missed Messages
Shared visibility prevents messages from slipping through shifts unhandled.
Got Questions about the Shared Inbox?
No. The entire workspace runs on a single official WhatsApp Business API profile or social page. Support agents login through their own dashboard accounts and share access dynamically.
Bring your whole team into one inbox
Route chats, draft with AI, and never send a duplicate reply again — across WhatsApp, Instagram and Facebook.