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WhatsApp Call Agent

Automate Voice Calls with AI Call Agents

Configure custom voice bots to answer customer calls, run automated AI support prompts, and connect with external API systems.

// answers in under 1 ring
Welcome greetings Prompt instruction training Speech function actions

0%

calls answered

0/7

always on

Zero

hold music

9:41
AI

Wabix Voice Agent

incoming call…

Live Demo

Simulate a call and hear it think

Pick a phrase, hit speak, and watch capture → match → function call → reply happen live.

call simulatoridle

01 · what the caller says

1
Speech captured

Caller audio is transcribed to text in real time.

2
Keyword matched

Transcript is scanned for a mapped trigger phrase.

3
Function called

The mapped API runs and returns live data.

4
Spoken reply

The result is converted back to natural speech.

9:41
AI

Wabix Voice Agent

ready

waiting for a call…

PLATFORM FEATURES

Voice Agent Capabilities

Core WhatsApp voice calling features supported in your configuration panel.

01

AI Knowledge Training

Train your voice agent with system instructions and custom prompts to answer client inquiries contextually.

learning prompt…

"You are a friendly restaurant host…"

Example: Restaurant agent answering menu availability and reservations.

02

Voice & Speech Engines

Integrate ElevenLabs and OpenAI voices to convert client speech to text and read back natural vocal replies.

ElevenLabsOpenAI

Example: Converting incoming calls to text and speaking responses back.

03

API Function Triggers

Trigger REST APIs when keywords are spoken, collecting required parameter inputs automatically.

"…check my status"

Example: Triggering order status check when customer says 'status'.

04

Welcome & Hangup Config

Configure greetings when calls answer, and set keyword triggers to play farewells and disconnect calls.

1234

Ringing

Example: Auto disconnect when client says 'goodbye' or 'exit'.

05

Recordings & Transcripts

Store conversation transcripts and audio recording buffers dynamically for both user and agent.

recording · 00:24

Caller: is this in stock?

AI: yes, 12 left in blue.

Example: Exporting support conversation records for staff review.

How it connects

Live in under five minutes

1

Train the agent

Write a system prompt describing your business, tone, and what the agent should know.

2

Connect your number

Point your WhatsApp Business number to the voice agent — no new number needed.

3

Map keyword triggers

Link spoken phrases to API functions, so the agent can fetch live data mid-call.

4

Go live

Calls are answered instantly, transcribed, recorded, and logged automatically.

FAQs

Frequently Asked Questions

The call agent uses Gemini models configured via your API key inside the backend settings.

answers in 1 ring

Let AI answer your next call

Train your voice agent, connect your number, and never miss another call — day or night.